Overview: This is an at-home test. Once completed, return to the lab using the prepaid shipping material.
Upon purchase of this exam, you are able to schedule a free 15-minute phone consultation with Dr. Bob to discuss your results.
Refund Policy: Due to the nature and integrity of our suppliers, all sales of testing services are final and non-refundable.
New Consultation & Lab Test Policy (EFFECTIVE AUG 2021): At this time, we are only servicing online consultations and lab tests with individuals located in the U.S. Thank you for your understanding.
Refund and Return Policy: Due to the integrity and time restraints related to our products, as well as our COVID-19 protocols, ALL sales are final. No refunds or exchanges will be given. No warranties, either implied or expressed, are offered on our products. Any order cancelled within 24 hours will be given a full refund, less $7.50 to cover all operating expenses incurred on said order.